Privacy Policy
Last updated: December 2, 2024
1. Introduction
Niatteru LLC ("we," "us," or "our") operates Hanashi, an AI-powered meeting assistant. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and password when you create an account
- Payment Information: Billing details processed securely by our payment provider (we do not store full card numbers)
- Audio Recordings: Audio you record using the Service
- Transcripts and Summaries: Text generated from your recordings
2.2 Information Collected Automatically
- Usage Data: Features used, recording duration, and interaction patterns
- Device Information: Operating system, app version, and device identifiers
- Log Data: Error logs and performance data
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process your audio into transcripts and summaries
- Process payments and manage subscriptions
- Send important service updates and communications
- Improve the Service based on usage patterns
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. How We Process Your Audio
Important: Your audio recordings are processed as follows:
- Cloud Transcription: Audio is sent to our secure transcription service to generate text. Audio is processed in real-time and not permanently stored on our servers.
- AI Summaries: Transcript text (not audio) is sent to AI services to generate summaries.
- Local Storage: You can choose to store recordings locally on your device only.
We do not use your recordings or transcripts to train AI models without your explicit consent.
5. Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (TLS/HTTPS)
- Encryption at rest for stored data
- Secure authentication and access controls
- Regular security audits and updates
Your data is stored in secure cloud infrastructure located in the United States.
6. Data Sharing
We may share your information with:
- Service Providers: Third parties who assist in operating the Service (payment processing, transcription, hosting)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data in a portable format
- Opt out of marketing communications
To exercise these rights, contact us at privacy@hanashi.ai.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You can delete your recordings at any time. When you delete your account, we delete your personal data within 30 days, except where we need to retain it for legal purposes.
9. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us.
10. International Users
If you are accessing the Service from outside the United States, please be aware that your information may be transferred to and processed in the United States.
11. California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information we collect and how it is used, the right to deletion, and the right to opt out of the sale of personal information (we do not sell personal information).
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Niatteru LLC
Email: privacy@hanashi.ai